iHaul iMove FAQ - Your Moving Questions Answered

The cost of moving can vary depending on a number of factors, including the size of your home, the distance you are moving, and the services you choose. In general, moving costs can range from a few hundred dollars to several thousand dollars. In addition, time of year, access to the home, and the number of delicate items you possess all factor in.

We offer an hourly rate for our moving services, so you can easily calculate how much your move will cost. The rate is based on the time it takes to complete the labor, so you can be sure that you are only paying for the services you need. We offer simple moving, loading and unloading, full-service packing, along with assembly and disassembly of furniture. So depending on your needs we can do as much or as little as you would like.

For a free estimate of your personal move, please contact us or request an estimate at the bottom of the page. We are committed to accuracy and transparency, so we have a policy of disclosing any additional service fees upfront. We would be happy to provide you with a free estimate so you can get an idea of how much your move will cost.

No, you do not need to be there for the move. However, it is recommended that someone be there to supervise the move and to make sure that your belongings are properly packed and transported. If you are not able to be there, you can designate someone else to be present on your behalf. You should also make sure that the moving company is aware of your absence and that they have your contact information in case there are any questions that arise.

Here are a few tips:

• Plan ahead to find free or cheap moving supplies, and donate or declutter items you no longer need to reduce your load.
• Start packing and organizing early to avoid feeling overwhelmed and minimize last-minute costs.
• Pack your own boxes to save money on moving boxes and create a moving inventory.
• Utilize free or cheap moving supplies from classifieds websites, your local library, or friends and family. Try places such as Facebook MarketPlace or the NextDoor app.
• Ask friends and family for help with the move to save on labor costs or consider hiring a reliable and affordable moving company like iHaul iMove.
• Always read the fine print before signing any contracts to avoid hidden fees or charges.
• Take your time and do it right to avoid damage to your belongings.

At iHaul iMove, we strive to provide affordable moving services while ensuring a hassle-free and seamless experience for our customers. Contact us to learn more about our cost-effective moving solutions.

Here’s what you can expect when you hire us for your move:

• A range of moving services: We offer a variety of moving services to fit your needs and budget. Whether you need help with loading and unloading or full-service packing and unpacking, we’ve got you covered.
• Upfront pricing: We believe in transparency when it comes to pricing. That’s why we offer upfront pricing based on an hourly rate, so you can easily calculate how much your move will cost. You’ll know exactly what you’re paying for and won’t have to worry about any hidden fees.
• Experienced movers: Our team of experienced movers has the skills and expertise to handle your move with care and efficiency. We understand that your belongings are important to you, and we’ll do everything we can to ensure that they arrive at your new home safely and in the same condition they left your old home.
• Customer service: We’re committed to providing excellent customer service. We’ll work with you every step of the way to ensure that your move is as smooth as possible. And if you have any questions or concerns, we’re always available to help.

Our cancellation policy is designed to be fair to both our customers and our movers. If you need to cancel your move, please let us know as soon as possible. Here’s what you can expect:

• If you cancel your move within 24 hours of the scheduled start time, you will forfeit your deposit. This is because we will have already reserved time and resources for your move, and may not be able to fill the spot on such short notice.
• If you cancel your move after 24 hours of the scheduled start time, you will be charged a cancellation fee equal to 1 hour of labor. This is to compensate our movers for the time they have set aside for your move.
• In the rare event that we need to cancel your move, we will notify you as soon as possible and provide a full refund of any deposits or fees paid if you do not wish to reschedule with us..

Organizing a move can be overwhelming, but starting early and following a few key steps can make the process much smoother. Here are some tips to help you get organized:

1. Create a moving checklist: Make a list of all the tasks you need to complete before moving day. This can include things like decluttering, packing, and updating your address.
2. Set a timeline: Use your moving checklist to create a timeline for completing each task. This will help you stay on track and avoid last-minute stress.
3. Declutter: Before you start packing, take some time to declutter your home. Donate or sell items you no longer need to lighten your load and save money on moving expenses.
4. Pack strategically: Start packing early and focus on one room at a time. Use high-quality packing materials to protect your belongings during the move.
5. Label your boxes: Be sure to label your boxes with the contents and the room they belong in. This will make unpacking much easier.
6. Keep important documents and valuables with you: Don’t pack important documents or valuables in boxes that will be moved by someone else. Keep them with you to avoid loss or damage.
7. Update your address: Before you move, update your address with the post office, banks, and other important contacts.

By following these steps, you can stay organized throughout your move and make the process much smoother.

Yes, we are happy to help disassemble and reassemble larger pieces of furniture, such as dressers with attached mirrors, various bed frames, and exercise equipment. However, these services can add extra time and cost to your move. If you’re looking to save money, we recommend taking care of the disassembly and reassembly yourself if possible.

Yes, we are licensed and insured movers registered with the Colorado Public Utilities Commission. It matters because being licensed and insured means that we are legally authorized to provide moving services and have met certain requirements and standards set by regulatory bodies. In case of any accidents or damages that may occur during the move, our insurance will cover the costs, providing our clients with peace of mind. By choosing a licensed and insured mover like iHaul iMove, you can be assured that you are working with a reputable company that values the safety and security of your belongings.

At iHaul iMove, we offer multiple payment options for your convenience. We accept all major credit cards and cash. If you prefer to pay by check, please let us know when scheduling your move. We want to make the payment process as easy and flexible as possible for our customers.

To secure your move date and time, we require a one-hour deposit at the time of scheduling. The remaining balance is due at the conclusion of your move day. We accept all major credit cards and cash, and if you need to pay by check, please let us know during scheduling. Our payment policy helps us ensure that our clients are serious about their moving plans, and allows us to provide the best possible service to our customers.

If the contents are light and won’t add much weight to the piece, it’s usually fine to leave them in. We’ll wrap and pad the drawers closed to prevent them from opening during transport. However, we do recommend removing any fragile or spillable items to avoid damage or mess. If you’re not sure how heavy the contents are, it’s better to err on the side of caution and unload to about 50-60% capacity. The one exception is self-assembled furniture (think Ikea). We cannot transport that when loaded because it could have difficulty remaining intact. With our professional movers, you can rest assured that your belongings will be handled with the utmost care and attention, whether or not the drawers are emptied.

Unlike some moving companies that sneak in hidden fees for things like truck rental, fuel surcharges, or basic supplies, we believe in keeping things simple and transparent. That’s why stretch wrapping and using moving blankets to protect your belongings are included in our service at no additional cost to you.

However, there are a few extra services that may incur additional charges, such as moving items over 300 pounds or certain types of exercise equipment. We’ll always discuss these charges with you upfront and factor them into your estimate. If you need any packing supplies like boxes, we’ll also include those in your estimate. You’ll never be charged for any services or supplies that we haven’t agreed upon beforehand. At iHaul iMove, we’re committed to making your move as stress-free as possible.

There are a few things you can do to help things go smoothly. First, have a clear plan in mind for where you want your belongings placed in your new home. This will help our movers get everything to the right spot quickly and efficiently. Additionally, good communication is key. Be sure to let us know about any special instructions or concerns you may have before we begin the move. And if you’re packing your own boxes, consider labeling them clearly with their contents and the room they belong in. Amazon has some great label stickers that can make things even easier. By working together, we can ensure a smooth and stress-free move for everyone involved.

Absolutely! We offer both moving and packing services to make your move as stress-free as possible. Our professional packers can assist you in organizing, wrapping, and boxing up your belongings. To streamline the process, we usually schedule a packing appointment the day before your move. This way, we can efficiently pack your items and get a head start on preparing for the transport the following day. Let us know if you need any assistance with packing or moving, and we’ll be happy to help!

At iHaul iMove, we provide a variety of moving services to accommodate your unique needs. Our services include residential moves, apartment moves, commercial/business moves, senior moving assistance, junk removal services, and more. We are a Colorado Springs based moving company that serves the entire state of Colorado. We also offer long distance moves to destinations in the Plains, Texas, New Mexico, and Arizona. Contact us today to schedule your move and experience our professional and reliable service.

Tipping your movers is not required, but it’s always appreciated if you feel they did an exceptional job. The amount you choose to tip is up to you, but a good rule of thumb is around $5 per mover per hour. For example, if you have a two-person crew who worked for 8 hours, a tip of $80 ($40 per person) would be reasonable.

At iHaul iMove, we want to make the tipping process as convenient as possible for you. You can add a tip to your card on file when you book your move or pay for it on the day of the move. If you choose to tip in cash, please ensure that it’s given directly to the crew members.

Remember, tipping is not expected, but it’s a nice way to show your appreciation for a job well done!

Please see our pricing page

At iHaul iMove, we offer professional packing services that include high-quality packing materials such as boxes, packing paper, bubble wrap, and tape for a modest fee. Our goal is to ensure that your items are properly packed and protected during transport, so we use only the best materials to do so.

Our junk removal service cost is dependent on the quantity and type of junk to be removed. We offer free estimates, so get in touch with us today for a quote!

Our professional junk removal service can help you get rid of a variety of items, from old furniture and appliances to electronics and other household or commercial junk. Whether you’re moving out or just need to clear up some space, our team is ready to assist you. Contact us today to schedule a free estimate and learn more about our reliable and affordable junk removal solutions.

To ensure availability, we recommend scheduling your move as early as possible, ideally 4-6 weeks in advance. Please note that we operate on a first come, first served basis and cannot guarantee availability until your move is booked. Contact us today to schedule your move!

Yes, we have extensive experience in moving these types of items and our employees are trained to follow careful procedures. To ensure a smooth relocation, we may ask for photos or the make and model number of certain pieces. Please inform us in advance if you have these items so we can come prepared.

Yes, we offer short and long-term storage options at discounted rates through our partnerships with various storage units in the Colorado Springs area. If you’re interested in storage, let us know and we’ll connect you with one of our trusted affiliates.

For safety and legal reasons, we cannot move hazardous materials such as flammable liquids, explosives, or chemicals. This includes but is not limited to gasoline, propane tanks, paint, and pesticides. If you have any questions about our ability to move specific items, please reach out to our team.